Shipping policy
Thank you for shopping with us!
We take great pride in providing you with premium, luxury loc care products. Please read our shipping and returns policy carefully so your experience is smooth and enjoyable.
Shipping
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All orders are carefully processed and shipped within 5–10 business days.
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Due to high demand and limited availability, please allow this time for your order to reach you.
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You will receive a tracking number once your order has shipped so you can follow your package every step of the way.
Sales & Returns
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All sales are final.
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Because of the nature of our products, we do not offer refunds or returns.
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We want you to feel confident in your purchase, so please review product details before completing your order.
Damaged Items
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If your jar arrives damaged, please contact us within 48 hours of delivery at [your email] with a photo of the damage.
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We are happy to offer store credit for damaged items so you can enjoy your purchase without hassle.
Customer Comfort
We are committed to your satisfaction and want you to feel great about investing in your hair health. Every jar is handcrafted with care and attention to quality, ensuring that you receive only the best.
Thank you for supporting Infamous Locs by Ebonie and investing in luxury hair care made just for you!